Evaluate Elastisys as your Support Partner
This is how we fulfill requirements as your support partner of our Self-Managed Compliant Kubernetes.
Elastisys is 100% Swedish owned. The largest shareholders are two co-founders, Erik Elmroth and Johan Tordsson, with all team members employed during the first decade owning shares and/or stock options. A minority ownership resides with Swedish investors as a result of a 2017 seed round and a 2023 expansion round.
At Elastisys, we take data privacy and security seriously, and we fully operate under EU jurisdiction. We do not comply with non-EU surveillance regulations and will reject any request from non-EU surveillance organizations to release customer information.
Our employees who access customer environments are all based in the EU, and we provide company-wide data privacy and GDPR training along with security knowledge sharing. Regular internal audits help us improve our security measures continuously.
Elastisys is committed to fair working conditions and values our employees. We are connected to a collective agreement (Unionen/Sveriges Ingenjörer, Tekniktjänsteavtalet).
Elastisys AB Org.nummer: 556873-6135 HQ: Kuratorvägen 2A, 907 36 Umeå
Offices: Umeå & Lund
Your data, your choice. At Elastisys, we understand the importance of data privacy and control. That’s why we want to assure you that we do not use sub-processors for our self-managed service. Your data will be securely stored in the location of your choice, giving you complete control over its security and accessibility.
Out of utmost respect for your privacy, Elastisys Compliant Kubernetes is free from telemetry features. We have also made sure that each component in our platform can only exchange data in flows that have been explicitly permitted. This proactively prevents data transfers, keeping all your data safe and secure, and right where you expect it to be.
Logs, metrics, and alerts produced by platform and customer application components are immediately pushed into a tamper-proof, separated Kubernetes environment.
There is no multi-tenancy between end customers and Elastisys; each customer gets their own individual setup of the Elastisys Managed Kubernetes platform.
To ensure the security of our platform, we subscribe to relevant project updates for vulnerability and security. For instance, we utilize tools like opencve.io.
We are happy to share our ISO-27001 Statement of Applicability (SoA) with you. The full version can be sent over on request to your sales representative. Some of the highlights include:
Our engineers get at least 20% of dedicated knowledge-sharing time. When we say “disaster recovery training should be done regularly” we mean it.
We each have an individual username and password. Where feasible we use 2FA. We follow on-boarding and off-boarding checklists.
All our engineers are screened both via a hands-on practical test and by requesting two reference people.
We double- or triple-replicate as much as possible. We tested everything else to ensure it self-heals.
As much as possible, we use vendor-neural open-source projects in our supply chain.
We conduct regular audit of our infrastructure providers to ensure they meet our security needs.
We regularly review “near misses” and invest in preventive measures.
We follow ECRYPT-CSA.
The order form is subject to and governed by our Terms of Service. By signing, the customer agrees to and accepts the Terms of Service. Elastisys reserves the right to update and change the Terms of Service with at least an advance notice period of 30 days to the customer.
The order form includes information about the categories of personal data and data subjects that will be processed. It also describes if the customer has any other instructions to Elastisys regarding Data Processing. Lastly, the contact person for cooperation between the parties about data protection (DPO/CISO) is specified.
The order form specifies when the customer gets access to the new environment.
If requested, the order form includes Elastisys’ general price list that calculates the cost of different environments and additional managed services.
Elastisys managed services are designed to assist companies in meeting GDPR requirements. For more information on GDPR compliance, we recommend visiting https://gdpr.fan/. If you want to know more about how GDPR applies to our managed Kubernetes platform you can find relevant information here. Our services are built in accordance with the recommendations of the EDPB and the Swedish DPA (IMY). For more information, please contact our Data Protection Officer (DPO) at firstname.lastname@example.org.
Elastisys is committed to using community-driven open source software in our platform, including our Compliant Kubernetes license, which is released under the Apace-2.0 License. If you would like to learn more about our approach to open source, please read more here. Full bill of material (BOM) can be sent over on request to your sales representative.
At Elastisys, we prioritize environmentally friendly practices in our work. To this end, we partner with ISO-14001-certified infrastructure providers who are committed to minimizing their environmental impact. Additionally, we work with infrastructure providers who are part of The Green Web Foundation, and we are proud that certain datacenter regions we utilize are powered by 100% renewable energy. In-house, we have implemented an environmental policy to ensure that Elastisys minimizes its own environmental footprint.