Prometheus and Grafana by Elastisys

Prometheus and Grafana by Elastisys is a fully-managed application and system monitoring service that can be deployed together with Compliant Kubernetes. It runs on selected cloud providers in either the US or EU jurisdictions, offers enterprise-level SLAs and 24/7 management, and snapshots for point-in-time backups. This way, you can focus on building applications, not infrastructure.

Key features

Prometheus and Grafana by Elastisys offers snapshots enabling point-in-time backups for disaster recovery, replication for availability and performance, and 24/7 management for security and stability updates. Your application or system monitoring metrics data is kept safe and according to industry regulations, offering you peace of mind and regulatory compliance. Prometheus and Grafana by Elastisys includes the web-based Grafana metrics exploration interface, enabling your operations team to perform deep dives into your monitoring data.



  • SAML
  • OpenID Connect
  • Active Directory (LDAP)


  • Elasticsearch by Elastisys
  • Other Elasticsearch
  • Syslog output


  • Prometheus by Elastisys
  • Other Prometheus
  • Datadog

Backup and Recovery

  • Snapshots enabling point-in-time backups created continuously and kept for a configurable retention period (14 days default).
  • Simple recovery via the Prometheus and Grafana by Elastisys user interface.

Replication and high availability

Prometheus and Grafana by Elastisys is a replicated service to offer high availability and performance. You can size the cluster to fit your needs. Contact us for help determining the size of your cluster.

Virtual Private Cloud (VPC) Peering

Improve network performance by peering your VPC with the one your application and system monitoring service is deployed to. Available in AWS, GCP, and Microsoft Azure only.

24/7 support and SLA

Prometheus and Grafana by Elastisys is monitored 24/7 by our team of experts, and they are alerted on all anomalies to the service. We offer enterprise-level SLAs, with service availability ranging between 99.5% to 99.95% depending on the choice of underlying infrastructure provider.

Why Elastisys is trusted by customers

Security and compliance

At Elastisys, security of your data and regulatory compliance are of utmost importance. Our services offer encryption at rest and in transit, VPC peering (where available), and we let our dedicated team of experts manage and protect your services 24/7.

Stellar support, uptime, and SLA

Our support team is dedicated to customer service and success, and reacts to anomalies in our services 24/7. We also offer enterprise-grade SLAs with 99.5% to 99.95% service availability, depending on the underlying infrastructure provider.


Under the GDPR, sensitive data must not leave the EU. Our services can be offered in the EU jurisdiction using trusted and certified cloud provider partners. For customers not bound by the GDPR, our services are available on US-owned cloud platforms on a global scale.

Frequently Asked Questions (FAQ)

Can Prometheus and Grafana by Elastisys be deployed in our private cloud?

Yes, most probably. Contact us to discuss this setup.

Can we use our own cloud account for Prometheus and Grafana by Elastisys?

Yes, if the cloud provider supports creating subjugated users with restricted access. Contact us to discuss this setup.

Where is the full list of features?

Prometheus and Grafana by Elastisys offers the following features:

  • Snapshots for point-in-time recovery (PITR)
  • Multiple integrations with various authentication providers, log storage, and monitoring (including our own managed services, Elasticsearch by Elastisys and Prometheus and Grafana by Elastisys)
  • Management dashboard user interface
  • Encryption at rest
  • Encryption in transit (TLS)
  • Upgrade of Prometheus and Grafana versions upon request via management dashboard
  • Configurable clustering and high availability
  • Deployment across multiple availability zones*
  • Virtual Private Cloud (VPC) peering*
  • Bring-your-own-account* 

* Only available in clouds supporting this feature.

Want us to manage Prometheus and Grafana for you?

Elastisys offers managed services that keep your data secure, highly available, and in compliance with regulations that matter to your business, such as GDPR, PCI DSS, HIPAA and other country specific healthcare regulations. We partner with selected cloud providers to offer customers a great experience in both US and EU jurisdictions. Our managed services are currently available at: