Information about the customers and Elastisys responsibilities.
Your data, your choice. At Elastisys, we understand the importance of data privacy and control. That’s why we want to assure you that we do not use sub-processors for our self-managed service. Your data will be securely stored in the location of your choice, giving you complete control over its security and accessibility.
Blue = Customer responsibility
Orange = Elastisys responsibility
Blue/Orange = Customer responsibility with Elastisys support
Code, Delivery, Operations, Security
Integrity Authentication, Client-Side Data Encryption
Encryption, Integrity, Identity, Isolation
Technical Account Manager, Dedicated Slack Channel,
Phone, Service Desk
Compliant Kubernetes Architecture, Security Patches, Releases, Technical Documentation
Customer responsibility with support from Elastisys
Monitoring, Logging, Tracing, Alerting
24/7 Security Operations Center,
Lifecycle Management, Maintenance
Vulnerability Management, Intrusion Detection,
Operating System Security, Firewall Configuration
Relational Database, Message Queue,
Distributed Cache, Continuous Delivery
Backups, Disaster Recovery,
Customer or Infrastructure provider responsibility
Load Balancing, Firewall, DDoS Protection
Object, Block, Encryption at Rest
Regions, Availability Zones
Physical Security, Electricity, Internet Connection
To see the full RACI model for our self-managed services, see our Terms of Service Appendix 5.
Navigating the rapidly evolving landscape of Kubernetes and its expanding ecosystem may seem overwhelming at first glance. We are here to lend a helping hand. Allow us to support you with the complexities, so you can focus on what matters most to your business.
Schedule a time with us to talk about your use case. Or if you prefer to start via email – shoot us a message.