Self-Managed
Responsibility Model
Responsibility Model
Information about the customers and Elastisys responsibilities.
Responsibility Model for Elastisys Self-Managed
Your data, your choice. At Elastisys, we understand the importance of data privacy and control. That’s why we want to assure you that we do not use sub-processors for our self-managed service. Your data will be securely stored in the location of your choice, giving you complete control over its security and accessibility.
Blue = Customer responsibility
Orange = Elastisys responsibility
Blue/Orange = Customer responsibility with Elastisys support
Customer responsibility
Application
Code, Delivery, Operations, Security
Application End-User Identity & Access Management
Application Data
Integrity Authentication, Client-Side Data Encryption
Networking Traffic Protection
Encryption, Integrity, Identity, Isolation
Elastisys responsibility
Support
Technical Account Manager, Dedicated Slack Channel,
Phone, Service Desk
Platform Development
Compliant Kubernetes Architecture, Security Patches, Releases, Technical Documentation
Customer responsibility with support from Elastisys
Observability Stack
Monitoring, Logging, Tracing, Alerting
Platform Administration
24/7 Security Operations Center,
Lifecycle Management, Maintenance
Platform Security
Vulnerability Management, Intrusion Detection,
Operating System Security, Firewall Configuration
Platform Services
Relational Database, Message Queue,
Distributed Cache, Continuous Delivery
Compute
Capacity Management
Data Storage
Backups, Disaster Recovery,
Integrity
Customer or Infrastructure provider responsibility
Networking
Load Balancing, Firewall, DDoS Protection
Storage Services
Object, Block, Encryption at Rest
Infrastructure as a Service
Regions, Availability Zones
Data Center Operations
Physical Security, Electricity, Internet Connection
To see the full RACI model for our self-managed services, see our Terms of Service Appendix 5.
Start your journey today
Navigating the rapidly evolving landscape of Kubernetes and its expanding ecosystem may seem overwhelming at first glance. We are here to lend a helping hand. Allow us to support you with the complexities, so you can focus on what matters most to your business.
Schedule a time with us to talk about your use case. Or if you prefer to start via email – shoot us a message.
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