Information about the customers, Elastisys, and infrastructure providers’ responsibilities.
Elastisys helps European organizations accelerate innovation using advanced cloud native technology. What makes us stand out is our fully managed Kubernetes platform with 24/7 incident response. Our comprehensive range of services takes on a lot of responsibility for platform operations and security. In this way, it goes far beyond traditional “managed Kubernetes services” in the market. As our customer, you can focus on building a great application for your end-users. The rest is handled by us, as your trusted partner.
Blue = Customer responsibility
Orange = Elastisys responsibility
Code, Delivery, Operations, Security
Integrity Authentication, Client-Side Data Encryption
Encryption, Integrity, Identity, Isolation
Technical Account Manager, Dedicated Slack Channel, Phone, Service Desk
Compliant Kubernetes Architecture, Security Patches, Releases, Technical Documentation
Monitoring, Logging, Tracing, Alerting
24/7 Security Operations Center, Lifecycle Management, Maintenance
Vulnerability Management, Intrusion Detection,
Operating System Security, Firewall Configuration
Backups, Disaster Recovery, Integrity
Infrastructure provider responsibility
Load Balancing, Firewall, DDoS Protection
Object, Block, Encryption at Rest
Regions, Availability Zones
Physical Security, Electricity, Internet Connection
To see the full RACI model for our managed services, see our Terms of Service Appendix 2.
Navigating the rapidly evolving landscape of Kubernetes and its expanding ecosystem may seem overwhelming at first glance. We are here to lend a helping hand. Allow us to handle the complexities on your behalf, so you can focus on what matters most to your business.
Schedule a time with us to talk about your use case. Or if you prefer to start via email – shoot us a message.