Evaluate Elastisys as Your Support Partner​

Learn how we fulfill requirements as your vendor running Self-Managed Compliant Kubernetes with our support.

About Elastisys

Elastisys is 100% Swedish owned. The largest shareholders are two co-founders, Erik Elmroth and Johan Tordsson, with all team members employed during the first decade owning shares and/or stock options. A minority ownership resides with Swedish investors as a result of a 2017 seed round and a 2023 expansion round.

At Elastisys, we take data security and complaince seriously, and we fully operate under EU jurisdiction. We do not comply with non-EU surveillance regulations and will reject any request from non-EU surveillance organizations to release customer information.

Our employees who access customer environments are all based in the EU, and we provide company-wide compliance and GDPR training along with security knowledge sharing. Regular internal audits help us improve our security measures continuously.

Elastisys is committed to fair working conditions and values our employees. We are connected to a collective agreement (Unionen/Sveriges Ingenjörer, Tekniktjänsteavtalet). 

Elastisys AB
Org.nummer: 556873-6135
HQ: Kuratorvägen 2A, 907 36 Umeå
Offices: Umeå & Lund

Turnover Growth (MSEK)

2024 (forecast)

Our Privacy Policies & Plans

Privacy Policy

Privacy policy for and, business contacts, authorized users, and recruitment.

Privacy Plan

Not a GDPR privacy policy per se, but our internal guidelines for how we work with data processing in a privacy-respecting way.

Information Security Management Policy

Our plan to work with information security management in a structured and risk-oriented way.​

Implemented Security Measures

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Contractual Details

The order form is subject to and governed by our Terms of Service. By signing, the customer agrees to and accepts the Terms of Service. Elastisys reserves the right to update and change the Terms of Service with at least an advance notice period of 30 days to the customer.

Terms of Service (ToS)

Our managed services are governed by the Terms of Service available via this link.

Data Processing Agreement (DPA)

The DPA is an appendix included in our ToS that specifies our responsibilities as a sub-processor.

ISO-27001 Certification

We are happy to share our ISO-27001 Statement of Applicability (SoA) with you. The full version can be sent over on request to your sales representative. Some of the highlights include:


Our engineers get at least 20% of dedicated knowledge-sharing time. When we say “disaster recovery training should be done regularly” we mean it.

Access Control

We each have an individual username and password. Where feasible, we use multi-factor authentication. We follow on-boarding and off-boarding checklists.


All our engineers are screened both via a hands-on practical test and by requesting two reference people.


We double- or triple-replicate as much as possible. We tested everything else to ensure it self-heals. 


As much as possible, we use vendor-neural open source projects in our supply chain. 


We conduct regular audit of our infrastructure providers  to ensure they meet our security needs. 

Continuous Improvements

We regularly review “near misses” and invest in preventive measures.


We follow ECRYPT-CSA. 

Information Included in Order Form

The order form includes information about the categories of personal data and data subjects that will be processed. It also describes if the customer has any other instructions to Elastisys regarding Data Processing. Lastly, the contact person for cooperation between the parties about data protection (DPO/CISO) is specified.

The order form specifies when the customer gets access to the new environment.

  • The order form includes details about the environment. This includes information about the support plan, worker nodes and their sizing, and the additional managed services and their sizing.

If requested, the order form includes Elastisys’ general price list that calculates the cost of different environments and additional managed services.

We do not collect cookie data or resell customer information because we prioritize user privacy.



Environmental Sustainability

At Elastisys, we prioritize environmentally friendly practices in our work. To this end, we partner with ISO-14001-certified infrastructure providers who are committed to minimizing their environmental impact. Additionally, we work with infrastructure providers who are part of The Green Web Foundation, and we are proud that certain datacenter regions we utilize are powered by 100% renewable energy. In-house, we have implemented an environmental policy to ensure that Elastisys minimizes its own environmental footprint.

How Does Elastisys Help to...?

Comply with the Swedish Patient Data Law

Pass your ISO-27001 Certification

Comply with MSBFS 2020:7